When rating these headsets, the rate of noise reduction, reliability, and comfort. This list of call center headsets compiles 16 of the best headsets currently on the market. And no one wants to purchase a headset that will break shortly after purchasing it. Not having a noise reduction feature on a headset means the calls will sound unprofessional and the agent may lose vital information. When the headset starts to become uncomfortable, there will be a decrease in the agents' level of efficiency, even if they work remotely. The most important factors to consider when choosing the right headset includes reliability, noise reduction, and comfort. To ensure that your agents are achieving their highest productivity levels, it's important that they are using a proper call center headset.
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